Shipping

IMPORTANT: COVID-19 PANDEMIC UPDATE

Due to the current COVID19 pandemic please allow 3 working days for your order to process ready for dispatch.  

Please note: There are severe delays across the postal network both in Ireland as well as Internationally. Therefore after your order dispatches, please expect delays of up to 10 working days for Eire/UK and up to 30 working days (6 weeks) and in some cases a lot longer for international deliveries. The times are extremely varied and completely out of our control. Please take this into consideration before placing your order. 

Dispatch times:

We aim to dispatch orders within 1 working day. During peak times this can take up to 3 working days. 

Ireland/UK Shipping

Ireland standard delivery - €4.80 

UK standard delivery - €5.50

In some instances these times may be exceeded by An Post. We cannot be held responsible for any delays, these delays (if any) are out of our control. Please allow 5 working days to pass before reaching out to us if you have not received your parcel. 

 

If ordering a bandana ONLY shipping costs are halved. 

International Shipping

Europe - €6.00
Rest of the world - €7.00

If ordering a bandana ONLY shipping costs are halved. 

Typically for Europe, the delivery aim is 5-7 working days from dispatch. In some instances this may take up to 10 working days. Please allow 15 working days from your dispatch notice email for your parcel to arrive before contacting us. We cannot be held responsible for any delays caused via the carrier and/or customs.

For everywhere else, the delivery aim is 7-10 working days from dispatch. In some instances this may take up to 15 working days. Please allow 20 working days from your dispatch notice email for your parcel to arrive before contacting us. We cannot be held responsible for any delays caused via the carrier and/or customs.

We are not liable for local customs and sales tax. Your local customs authority may notify you once your order reaches your country and customs and sales tax may be applied and paid by you before you receive your goods. Any customs delay or charges that may occur is beyond our control.

Lost / Stolen / Damaged parcels


We cannot be held responsible for lost or stolen parcels. Once your parcel leaves our hands, it is the responsibility of the carrier to deliver your parcel. By purchasing you adhere to these conditions. 
Please contact us at pupperpawsboutique@gmail.com for any details they require to assist with your claim. The outcome of this claim is out of our control and we are unable to make any influence on the carriers decision.  


For any questions regarding shipping please email: pupperpawsboutique@gmail.com